Return Policy

Returns and Exchange conditions:
Fatkart.com will accept Return or Exchange of a product only if the following conditions are met.


Return/Exchange should be initiated within 7 days of order delivery. Please take note that this is applicable to all products.
The tags on the product should be intact.
The product should be unwashed, unused and in an undamaged condition.
The item needs to be returned along with the original packaging.


Limitation on refund amount for courier charges
If the customer wants to instant return or return within 7 days from delivery date, and Fatkart does not offer reverse pickup of the items, the customer can send us the shipment himself/herself. Also, we request the customer to send the scanned copy of the courier slip to info@fatkart.com and Fatkart will refund the amount. Fatkart will refund the courier slip amount or INR 100, whichever is less. Customers, please ensure that you do not end up paying more than INR 100 for items being returned.


Limitation on refund amount for courier charges
Please do collect the RVP slip/Written confirmation from the Courier company that the RVP has been done for a particular shipment/order.
RVP slip to be produced in case of discrepancy between customer and our logistics partner
In case of any discrepancy in the status of reverse pick up of a product, (where the customer claims the product has been returned, while our system suggests otherwise) refund will be initiated only if the customer successfully furnishes the RVP slip given at the time of the pick up.